Return and Refund
If you are unhappy with your purchase for any reason,you can return them back to us.
Should your product be faulty, please photograph the parcel and its contents (For some products, a short video is required). The photos must show products, parcel and packing materials clearly. You may return it back to us for a full refund or replacement.
Please note that the 30 days warranty is for problems resulting from manufacturing defects. Damaged caused by improper installation, use or damage resulting from the crash will not be covered.
After repairing, we will send the products to you via Registered Airmail. If you would like to choose other shipping methods, you will need to pay the extra shipping cost by yourself.
Note:Returned Package without a detailed information like order number,problem explanation and shipping back address will not be accepted.
WE DO NOT ACCEPT RETURNS FOR WRONG CHOICE OR CHANGE OF MIND. WE ACCEPT RETURNS ONLY IF WE HAVE MADE AN ERROR WITH YOUR ORDER.
Please contact our customer service at firstname.lastname@example.org before returning back for the detailed address information. Once we receive the returning goods, we will send the replacements or the refund to you.