【stop production】Topotek 10x Optical Zoom + 320*240 Thermal imaging Dual Light 3-Axis Gimbal, IP/HDMI output

This Camera is a dual sensor integrated system integrating 10x Optical Zoom camera, 320 *240 thermal imaging and a high-precision professional 3-axis stabilization PTZ. It adopts network IP/HDMI output, IP control. The device adopts high-precision encoder FOC control scheme, which has the characteristics of high stability, small volume, light weight and low power consumption; The visible light camera adopts low illumination sensor 4 megapixels COMS SENSOR; The thermal imaging adopts 320x240 resolution detector with inner baffle design. The system supports RTSP code stream output, multiple pseudo modes and picture in picture switch. Both serial port and network can control the camera and PTZ, and support local TF 2-ways video and photography. This focal length of this thermal imaging lens is 6.5mm.

RETURNS POLICY

1. Please contact us first with following information before shipping back:
-order number/contact person
-reason for returning
After confirmed with us, return instructions will be emailed to you.

2. We may require restocking fee(shipping cost) for returned merchandise without any quality problems. A re-stocking fee does not apply to defective products.

3. All merchandise returned must be packaged well to protect it from shipping damage, and must be sent with a shipping method that provides tracking information. We can not be held responsible for damage that occurs in transit. 
4. For merchandise that a customer wants to return for a refund, We requires that the item and its packaging be in un-used, "like new" condition with all original packaging, cabling, manuals, etc. included, or the return will be refused. Inspect your product carefully before shipping as any signs of wear or use will result in a refused product return.

Please also include a note about your personal Info and the problems.

1.Your order number/Contact person
2.Your Detailed shipping address
3.why you have to return it?
4.what do you need us to do?
5.which part is broken?
6.Any problem you can find so far with the returned item.

SHIPPING

After order placed, you will receive a confirmation email.Once your order is shipped, you will receive tracking number and link via email.We offer express shipping , battery shipping, drone shipping to all over the world.If you have special declare value, shipping company requirment, please email us: hi@insightfpv.com