Topotek 20x Optical Zoom Camera + 640x512 Thermal Imaging Camera with 3-Axis Stabilized Gimbal, IP output

This Camera is an optical zoom camera (20x), thermal imaging (640x512 Pixels), high-precision professional 3-axis stabilized zoom dual-light integrated system, using high-precision coding. It is output RTSP video stream through network port, support IP control. The encoder FOC control scheme of this device has the characteristics of high stability, small size, light weight and low power consumption. It supports visual and infrared imagining. Low light level sensor has 2M effective pixels and the thermal imaging sensor adopts a 640x512 Pixels resolution non-guard sheet imaging detector. Besides, it provides real time picture-in-picture (PIP) displaying in ground software and allows storing data in local TF card. It’s very convenient for users to PIP displaying switching and thermal pseudo color switching without interrupting data transmission (visual & infrared images) and zoom function.

RETURNS POLICY

1. Please contact us first with following information before shipping back:
-order number/contact person
-reason for returning
After confirmed with us, return instructions will be emailed to you.

2. We may require restocking fee(shipping cost) for returned merchandise without any quality problems. A re-stocking fee does not apply to defective products.

3. All merchandise returned must be packaged well to protect it from shipping damage, and must be sent with a shipping method that provides tracking information. We can not be held responsible for damage that occurs in transit. 
4. For merchandise that a customer wants to return for a refund, We requires that the item and its packaging be in un-used, "like new" condition with all original packaging, cabling, manuals, etc. included, or the return will be refused. Inspect your product carefully before shipping as any signs of wear or use will result in a refused product return.

Please also include a note about your personal Info and the problems.

1.Your order number/Contact person
2.Your Detailed shipping address
3.why you have to return it?
4.what do you need us to do?
5.which part is broken?
6.Any problem you can find so far with the returned item.

SHIPPING

After order placed, you will receive a confirmation email.Once your order is shipped, you will receive tracking number and link via email.We offer express shipping , battery shipping, drone shipping to all over the world.If you have special declare value, shipping company requirment, please email us: hi@insightfpv.com